This service contains all the information needed for the customer to follow-up his spot orders. Easily accessible from the home page, the search can be simplified or advanced with many useful criteria. The result list shows one line per order item, with significant data displayed in columns. Finally, the comprehensive order card screen is readily accessible from other screens by clicking on the order number.
SteelUser offers the possibility for customers to retrieve commercial documents, download them or print them when needed. Reminder e-mails can be set when new documents are available. Commercial documents include quality note, dispatch note, order acknowledgement, and invoice.
Shipment & batches
Shipment details are available for all your orders, through a batch view and a shipment view.
The call-off function is entirely integrated in the Order Follow-up Spot and Shipments & Batches services. It is possible to call material for orders with the notion Call-off or Agreed Shipment and for Librex orders when the Confirmed Delivery Date is not yet reached.
A layout is a customization of the Result List columns. Many data can be displayed as columns in the different Result Lists of SteelUser. The layout management allows to display and (re-)arrange these columns. It also enables you to save a template for re-using it another day.
This feature allows you to set notification e-mails, for a number of events such as: when the confirmed delivery date gets over the requested delivery date, when an article is added in your catalogue for order entry, when new invoices are available, etc. You can choose daily or weekly notifications.
Just get in touch with us and let us know what Steeluser functionalities you would like to use.
Contact our e-business team
or your usual contact at ArcelorMittal.