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  • Ask Steely

About Steely

Hi, my name is Steely, I’m ArcelorMittal Europe – Flat Products’ chatbot, ready to answer your questions.

I was created to help you find answers to questions about our company, our flat products and who to contact.

I was born in September 2018, so I’m still very young. For the moment, I can only speak English and answer one question at a time.

However, I’m eager to learn and in the future I will get more functionalities. So the more questions you ask me, the more I will grow :)

Don’t be shy, you can ask me a question about:

  • About ArcelorMittal
  • Our flat products
  • Who to contact
  • Careers
  • Latest news
  • Fabric of life

How to use Steely?

If you want to get information about a flat product, such as Relia®, it’s simple:

 


  • Start your conversation with Steely

  • Click on Our products in the main menu

  • Select the category of the product if you know it (Automotive, Industry, Packaging) or type the name of the product and press enter


 Important notice

  • As a user of our Steely chatbot, you are not required to disclose personal data. However, if you would request information through this chatbot that we need to send to you, you will be asked to give ArcelorMittal your e-mail address, your name and/or your postal address. By doing so, you accept that this data will be used for the purpose of providing the requested information and that ArcelorMittal may use this data in the future to provide other information about ArcelorMittal that might be of interest to you. Please note that in order to process your query, your personal data may be shared with various ArcelorMittal subsidiaries around the world.
  • You have the right to consult your personal data, to correct your personal data, if necessary, and to withdraw your consent to the use of your personal data. For this purpose your may contact ArcelorMittal at the following address europe.commercialcomms@arcelormittal.com
  • ArcelorMittal stores technical data about every visit to this chatbot in the logfiles of the web server. This data may include the IP address, the name of your internet service provider, the operating system and the type of browser you used, the date and duration of the visit, the name(s) of the visited page(s), the amount of transferred data. This chatbot uses cookies. ArcelorMittal analyses the data for statistical purposes and to improve this chatbot. In general, the IP address cannot be allocated to an individual visitor. In no case ArcelorMittal will generate individual visitor profiles from the collected data, so that the anonymity of each individual visitor is maintained. The data will not be transmitted to third parties. The log files will be deleted periodically after they have been analysed.
  • Should you wish additional information on ArcelorMittal’s Privacy Policy, please click here